Free Trial
All new accounts receive a 14-day free trial with full access to all features. No payment is required during the trial period. You can cancel at any time during the trial without any charges.
Subscription Cancellation
You may cancel your subscription at any time through your account dashboard. Upon cancellation: your service will continue until the end of the current billing period; no refunds will be issued for partial months or years; your data will be retained for 30 days after cancellation, after which it will be permanently deleted.
Refund Policy
Refunds may be issued in the following cases: technical issues preventing service use (verified by our support team); duplicate charges or billing errors; service not delivered as described. Refund requests must be submitted within 14 days of the charge. To request a refund, please contact us at info@contact.nokta.agency with your account details and reason for the refund.
Complaints and Disputes
If you have a complaint about our service: contact us at info@contact.nokta.agency; we will acknowledge your complaint within 2 business days; we aim to resolve all complaints within 14 business days. If you are not satisfied with our resolution, you may escalate your complaint to relevant consumer protection authorities.
Contact for Refunds
For all refund and return inquiries, please contact: Email: info@contact.nokta.agency. Please include your account email, invoice number (if applicable), and a description of your request.